PRIVACY POLICY

Effective: January 1, 1998

 

What this policy covers

This policy covers how we at C & C Research, Parent Company HC&C Sales and Services, Inc., treat information that we have collected by various means either through our website, mail, facsimile or electronic mail. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

 

Commitment

We are committed to protecting your information as a company and as Licensed Private Investigators in the State of Texas. We want your experience with us as a client or potential client to be safe, secure, and of value. We believe that helping you feel comfortable with our information practices will contribute to your ability to make informed decisions about our company.

 

We will not share your name, email address, or any other information provided on our website or collected by any other means with other people or nonaffiliated companies except to provide products or services that you have requested. You are also free to request that we delete any information that you have submitted.

 

How information is used

We use information collected by various means to fulfill your request for services, to contact you, and to conduct research with relation to those services provided.

 

We limit access to personal information about you or your company to employees who we believe reasonably needs to come into contact with that information in order to provide you with the highest excellence customer service.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you or your company.

 

Changes in this privacy policy

If we change this privacy policy in ways that affect the personally identifiable information we have collected through various means previously stated, we will post these changes in this space to advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this privacy policy has changed.

​

SMS and messaging usage

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.  C & C Research never shares any SMS or messaged information with any affiliates with the exception of that information required to satisfy client-contracted services. 

​

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

​

Upon consenting to receive text messages from C & C Research, you may receive communications related only to your specific recovery effort. Please note that standard messaging disclosures apply.

​

C & C Research collects only the contact number provided by the client.  We do not collect any private or personal information through our SMS or messaging systems.

​

SMS and messaging are used exclusively for client updates and notifications.  We do not participate in mass-marketing or text campaigns.  Each SMS or text message is hand-written by Brian and is provided to a single client.

​

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

 

Customers may opt-in for SMS messaging from C & C Research verbally during a call. During the call, customers will be asked: "Do you agree to receive texts from Brian at C & C Research?" Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at www.c-cresearch.com/privacy. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.  Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START

​

Questions and compliance

If you have any questions about information submitted you can contact us to discuss our procedures to safeguard your information at 1-800-852-3981 or by email.